Summary

Feedback is one of the most powerful influences on performance, learning, and career development, and providing effective feedback is an essential competency for leaders at all organization levels. However, because providing feedback often involves differing perspectives, emotional spikes, and important career decisions, it is also one of the more difficult tasks for leaders. At its best, feedback is a potent tool stimulating honest self-reflection, insight and personal improvement. At its worst, it creates an environment of discontent, conflict and unhappiness.